Open Forum Session - Organised by the ESR Patient Advisory Group (ESR-PAG)
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OF 15Y-3
5 min
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Introduction
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OF 15Y-4
10 min
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What radiologists, young and old, need to know about patients' expectations
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1. To show the radiologist community patients' expectations before, during and after their imaging examination.
2. To explain patients' needs from the imaging professionals, from the secretary to radiographer and radiologist. 3. To better understand (using new tools) why imaging centre organisations should be more patient-centred. |
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OF 15Y-5
10 min
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Tips and tricks for young radiologists in communication with patients: a clinical radiologist experience
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1. To show the challenges of being a young, inexperienced radiologist when dealing with patients.
2. To learn why radiologists may not be experts on all medical conditions but are imaging experts. 3. To help the young radiologist in difficult face to face situations with patients, giving some simple tips and tricks. |
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OF 15Y-6
10 min
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The important role of a radiologist as an innovative gatekeeper and how their workflow can be improved
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1. To outline the important role of the radiologist to the patient as a gatekeeper and to show why it is important to be innovative as a radiologist.
2. To show that successful communication is improving the workflow for the radiologist and the experience of the patient and to summarise what belongs to a successful communication. 3. To introduce concrete examples that were developed by the ESR PAG to be implemented to improve communication, workflow and patients experience. |
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OF 15Y-7
25 min
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Panel discussion: To communicate or not to communicate: are we satisfied with the level and quality of communication with patients and radiologists in the radiology department?
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